Essential skills to increase engagement, build trust, and deepen relationships

To build relationships that close sales and earn customers, you must first make a connection. In today’s selling environment, where trust has become more fragile, the ability to quickly connect and captivate is paramount.

The way in which sales are made today has drastically changed. Salespeople must humanize and customize their communications, show up prepared, and demonstrate empathy to build an emotional connection.

In this engaging, research-based program, learn how to adopt the skillset and mindset to cultivate authentic relationships and partnerships that lead to increased sales, repeat customers, and powerful referrals.

As a former national sales trainer who cut her teeth in straight commission sales, Colette will provide practical, actionable strategies to maximize relationships, revenue, and results.

Attendees will learn how to:

-Stop transacting and start connecting to build deeper, richer relationships

- Deliver a personal experience in all communications allowing your customer to feel seen, heard, and valued

- Ask deeper, richer questions to identify the customer’s needs and challenges

- Listen empathetically to create a collaborative environment conducive to problem-solving

- Demonstrate value and gain emotional connection through the power of story

- Leverage your physical and digital body language to clearly communicate and build trust