Colette Carlson, founder of Speak Your Truth, Inc., is a human behavior expert, author, and keynote speaker who inspires leaders and teams worldwide to strengthen behaviors that impact their relationships, resilience, and results. With a master’s in human behavior and twenty years of experience in the personal development field, Colette understands the psychology, mindset, and skills required to thrive during times of uncertainty, ambiguity, and stress. She excels at developing leaders’ socialemotional intelligence creating empathetic, inclusive environments where teams flourish. She is a Certified Speaking Professional (CSP), and in 2017, Colette was inducted into the CPAE Speaker Hall Fame®, a lifetime award that honors professional speakers who have reached the top echelon of platform excellence. Her articles on mindful communication, stress management, leadership and the power of connection have been featured in Success, Business Management Daily, and Working Mother magazines. Trusted clients include Microsoft, McKesson, Costco, Domino’s Pizza, Great Clips, Procter & Gamble, and Federal Express.

Colette will present "Connected Conversations" on Friday from 10:30 - 11:45 a.m. in Governors' Hall AB.

To build relationships that close sales and earn customers, you must first make a connection. In today’s selling environment, where trust has become more fragile, the ability to quickly connect and captivate is paramount. The way in which sales are made today has drastically changed. Salespeople must humanize and customize their communications, show up prepared, and demonstrate empathy to build an emotional connection. In this engaging, research-based program, learn how to adopt the skillset and mindset to cultivate authentic relationships and partnerships that lead to increased sales, repeat customers, and powerful referrals. As a former national sales trainer, who cut her teeth in straight commission sales, Colette will provide practical, actionable strategies to maximize relationships, revenue, and results.